Dixon AI offers a comprehensive online Microsoft Copilot training programme: Copilot Masterclass. The Masterclass is designed to meet learners where they are today, whether they are new to AI or already experimenting with Copilot and want to work more confidently and systematically. It stands alone as a complete learning experience and is equally well suited to individuals, teams and organisations running a GEFIE programme who need consistent, high-quality AI capability development.
Taken as a whole, the Masterclass builds practical AI literacy, confidence and real-world skill, moving from first principles through to applied use in everyday work.

Learn online, live, with expert tutors
All our courses are delivered live by experienced AI practitioners who combine clear teaching with practical demonstration. Each session is interactive and supportive, giving you the chance to ask questions, practise new skills in real time and learn alongside others.
Across the four weeks, you will be guided step by step by tutors who understand how to make AI accessible, engaging and immediately useful, with a strong focus on responsible, real-world use of Microsoft Copilot.


Copilot Masterclass is a practical, live online AI acceleration course that provides learners with the core components of modern AI literacy and applied Copilot use. It builds a shared AI vocabulary, teaches structured and reusable prompting, introduces Copilot agents and Copilot Studio concepts, and gives hands-on practice so participants can use Copilot confidently and responsibly in everyday work.
Designed as a workshop-style course, the Masterclass combines concise lectures, guided demonstrations and hands-on exercises. Learners move from understanding how Copilot works across the Microsoft ecosystem, through to building prompts and simple AI assets they can reuse and adapt in their own role or team.
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The course runs over four weeks, with each week following a consistent structure of:
A two-hour live lecture
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Two hours of additional reading, watching or guided self-learning exercises to consolidate learning
This structure supports steady skill development while allowing time for reflection, practice and questions.
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By the end of the Power Session participants will be able to:
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Confidently use the full range of core Copilot features and functions, understanding what each is best used for and where its limits are
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Apply effective prompting techniques to get clearer, more reliable and higher-quality outputs from Copilot
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Understand how Copilot works across different Microsoft applications and choose the most appropriate Copilot experience for a given task
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Build and refine reusable, readable prompts that can be applied consistently across common workplace tasks
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Create and refine simple Copilot agents, and explain what they are, how they work and when to use them
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Work with Copilot using organisational data, understanding how Copilot interacts with Microsoft 365 content and how to use it safely and effectively
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Use Copilot to support everyday work, including drafting, analysis, summarisation, presentation development and idea generation
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Define what is meant by AI literacy and explain, in plain terms, how generative AI works and how it differs from other forms of AI
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Apply core principles of responsible and ethical AI use when working with prompts, organisational data and Copilot agents
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Identify practical, realistic opportunities in their own role or team where Copilot can add value immediately
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Copilot Masterclass is for non-technical professionals, teams and managers who need a practical, grounded understanding of Microsoft Copilot and modern AI.
It suits:
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Individuals with no prior AI training who want a clear, supportive introduction
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Teams who need a shared vocabulary and consistent approach to AI
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Professionals who already use Copilot informally and want to work more confidently, systematically and responsibly
The course is ideal for anyone who needs to make informed choices about Copilot and begin building sustainable AI capability in their organisation.
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Microsoft Copilot for Microsoft 365 or an equivalent organisational Copilot licence
Copilot Essentials is a practical, live online AI acceleration course that provides learners with the key components of AI literacy. It builds a shared AI vocabulary, teaches structured prompting and reliable use of leading tools, and gives hands-on practice of a broad range of AI tools so participants can use AI confidently and responsibly in everyday work.
Ideal as an introductory session with no prior knowledge needed, Copilot Essentials is a focused, workshop-style course that helps individuals and teams turn Copilot from a buzzword into a useful tool through concise lectures, guided demonstrations and hands-on exercises.
The course runs over three weeks, with each week following a structure of:
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A one-hour live lecture
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Additional reading/watching/listening
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A self-learning activity
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A one-hour live practical session
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After completing Copilot Essentials, participants will be able to:
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Define AI literacy and explain how generative AI is different from retrieval AI
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Explain how different models and features produce different outputs and identify which model to pick for a given task
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Apply structured prompting to get more reliable and higher quality outputs.
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Explain what Copliot Agents are and how to create them
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Understand the key principles of AI Ethics and how to use AI responsibly
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Copilot Essentials is for non-technical professionals, teams and managers who need a practical, grounded understanding of modern AI. It suits individuals with no prior AI training and groups who want a shared vocabulary and the confidence to evaluate different models, tools and basic bots. The course is ideal for anyone who needs to make informed choices about AI and begin building organisational AI capability with Copilot.
In order to complete this course you will need:
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A Copilot account
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Copilot Intermediate is a practical online course that teaches participants how to apply their AI knowledge to real-world scenarios. Building on Copilot Essentials, the Intermediate course focuses on putting core skills into practice: building reusable prompts, designing simple bots and creating basic automations that address everyday workplace tasks. Delivered as a live, workshop-style online course, it combines concise lectures, guided demonstrations and project time so learners practise applying their skills to produce AI assets they can reuse again and again.
The course runs over three weeks, with each week following a structure of:
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A one-hour live lecture
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Additional reading/watching/listening
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A self-learning activity
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A one-hour live practical session
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After completing Copilot Intermediate participants will be able to:
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Build and iterate reusable prompts that deliver consistent, higher-quality outputs.
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Design and create a simple Copilot Agent to automate a defined task.
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Evaluate and choose appropriate models and tools for an applied task.
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Apply core principles of responsible AI when creating prompts, bots and automations.
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Copilot Intermediate is for people who have completed Copilot Essentials or who already have a basic understanding of generative AI, including different models, prompt structures and bot building. It suits anybody who wants to move from understanding to doing, and provides practical experience building reusable prompts, bots and simple automations that can be used.
In order to complete this course you will need access to:
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A Copilot account
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Copilot Advanced is where learners move from building simple artefacts to delivering more complex, value-driven AI projects. Building on Copilot Essentials and Intermediate, Advanced teaches participants how to identify suitable AI projects, apply the Purpose–Execution–Judgement (PEJ) framework, evaluate and choose the right models and tools, and iteratively develop projects that combine prompts, bots and automations. Delivered as a live, workshop-style online course, it pairs concise lectures and demonstrations with sustained project time, coaching and peer review so learners practise real project design, evaluation and refinement.
The course runs over three weeks, with each week following a structure of:
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A one-hour live lecture
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A project development activity
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A one-hour live practical session
Across the three weeks participants move from project scoping and model selection, to prototype development and iterative improvement, finishing with a short showcase and structured feedback session.
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After completing Copilot Advanced, participants will be able to:
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Identify and scope suitable AI projects for their team or role using clear value criteria.
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Apply the Purpose–Execution–Judgement (PEJ) framework to design projects with a defined purpose, execution plan and judgement criteria.
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Evaluate and select appropriate models and tools for applied tasks
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Build and iterate more complex bots and automations that integrate prompts, tooling and simple workflows.
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Apply core principles of responsible AI throughout iterative development and present a tested project with clear next steps.
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Copilot Advanced is for people who have completed Copilot Essentials and Intermediate, or who already have hands-on experience building reusable prompts and Copilot Agent. It suits knowledge workers, team leads and managers who need to take AI from repeatable assets to project pilots that demonstrate clear workplace value.
In order to complete this course you will need access to at least one of:
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A Copilot account
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Frequently Asked Questions:
Yes. The course is delivered as live, workshop-style online sessions. If you cannot attend a live session, we record every session and will share the recording with you afterwards.
Yes. We provide a certificate for participants who complete the Copilot Masterclass and provide evidence of completing the required activities, such as practical exercises or self-learning tasks.
Yes. The Masterclass is ideal for cohort delivery and for organisations running a GEFIE programme. We also offer bespoke, hybrid or in-person options for teams. Contact our bookings team to discuss dates, group pricing and customisation: courses@dixonai.com.
